Need to cancel your Ring Protect subscription? It’s straightforward to do it directly through Ring.com, and remember, you’re not tied to any long-term commitments.
Save Your Videos Before Cancelling
Before you proceed with the cancellation, ensure to download any Ring videos you wish to keep. All recorded videos will be deleted permanently once your subscription is cancelled. This step is crucial to retaining any important footage you might need later.
Detailed Steps to Cancel Your Subscription
Follow these simple steps to cancel your Ring Protect plan:
Understanding Refund Policies
- Log into your account on Ring.com
- Access the top menu and select Protect Plan.
- Identify the plan you want to discontinue and click Cancel Plan.
- Proceed by clicking Continue.
- Choose whether to end the subscription immediately or at the end of your billing cycle.
- Finalize the cancellation by selecting Cancel Ring Protect.
If you qualify for a refund, the amount will be credited back to your original payment method within 10 business days. If you’ve used a payment method that’s no longer active, please get in touch with your bank or financial institution to arrange how you can receive your funds.
Annual and Monthly Plan Refunds
Annual subscribers can receive a prorated refund based on the unused portion of their subscription. However, if you’ve already begun a new month, charges for that month will apply. For monthly subscribers, any unused days within the current billing period will be refunded proportionately.
FAQs on Subscription Renewal and Trial Periods
Your Ring Protect plan will automatically renew with a valid credit card on file. If there are any issues with your card, you’ll be alerted via email to update your payment details. Additionally, if you cancel during a trial period after purchasing a plan, you’ll continue to enjoy trial benefits until the trial expires.
Wrapping Up the Ring Subscription Cancellation
Canceling your Ring subscription doesn’t have to be complicated. By following these steps, you can ensure that your home security needs are adjusted without hassle. Always make sure to handle any required refunds and save necessary video footage before finalizing the cancellation.